Privacy Policy

Introduction

At Renzo Rigano, we value your privacy and strive to protect your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). This policy outlines how we collect, use, disclose and store your personal information.

1. Open and Transparent Management of Personal Information

We are committed to managing your personal information openly and transparently. This policy sets out how we will achieve this commitment.

2. Anonymity and Pseudonymity

You have the option of not identifying yourself, or using a pseudonym when dealing with us, unless it is impracticable for us to deal with you without your accurate personal information.

3. Collection of Solicited Personal Information

We will only collect personal information that is necessary for our functions and activities. This may include your name, email address, contact details, and other relevant data.

4. Dealing with Unsolicited Personal Information

If we receive personal information that we did not solicit, we will determine as soon as reasonably practicable whether we could have lawfully collected that information under the APPs. If not, we will destroy or de-identify that information.

5. Notification of the Collection of Personal Information

Whenever we collect personal information directly from you, we will take reasonable steps to notify you of why we are collecting the information, who we might disclose it to, and other specified matters.

6. Use or Disclosure of Personal Information

We will only use or disclose your personal information for the primary purpose for which it was collected, or for a related secondary purpose where you would reasonably expect us to use or disclose the personal information for that secondary purpose.

7. Direct Marketing

We will not use or disclose your personal information for the purposes of direct marketing unless you have provided explicit consent.

8. Cross-border Disclosure of Personal Information

If we disclose personal information to an overseas recipient, we will take adequate measures to ensure the recipient complies with the APPs.

9. Adoption, Use, or Disclosure of Government Related Identifiers

We will not adopt, use, or disclose government-related identifiers of an individual unless required or authorised by law.

10. Quality of Personal Information

We will take reasonable steps to ensure the personal information we collect is accurate, up-to-date, and complete.

11. Security of Personal Information

We will take reasonable steps to protect the personal information we hold from misuse, interference, and loss, and from unauthorised access, modification, or disclosure.

12. Access to Personal Information

You have the right to access the personal information we hold about you. Please contact us directly to make this request.

13. Correction of Personal Information

If you believe the personal information we hold about you is incorrect, you have the right to request its correction.

Complaints

If you have a complaint about the way in which we have handled any privacy issue, including your request for access or correction, you can contact us. We will respond to your complaint as soon as reasonably practicable.

Contact

For any queries regarding our privacy policy, or to lodge a complaint, please contact us.

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